search
Active (12)
Jordan Smith2m ago
chat_bubble

"My order hasn't arrived yet..."

UrgentOrder #442
Alex Wong14m ago
phone_iphone

WhatsApp: Looking for enterprise...

Sarah Jenkins1h ago
share

Insta DM: Hi, I'm interested in...

Jordan Smith

Active on Web Chat

auto_awesome
AI Insight: Customer intent is "Late Shipping Inquiry". Previous history shows 1 prior late order.
Today

Hi, my order #9928 was supposed to arrive today but I haven't seen any updates. Can you help?

14:02 PM
Bot transferred conversation to Alex

I'm checking that for you right now, Jordan. One moment while I pull up the logistics data.

14:05 PM
magic_buttonI apologize for the delay, I'll expedite...
Order tracking status update
Request photo of receipt
sentiment_satisfied

Node Library

filter_alt

Triggers

door_open
First Visit
shopping_cart
Abandoned Cart

Actions

message
Send Message
live_help
Ask Question
psychology
AI Intent Detect
TRIGGERdrag_handle

First Visit

AI ENGINEauto_awesome

Intent Detection

Branch based on user's natural language goal.

If "Pricing"
If "Support"
Default
ACTIONdrag_handle

Send Message

"Hi there! I notice it's your first time here. Looking for anything special today?"
HANDOVER

Route to Human

Assign to "Sales Elite" team if high intent.