Shipping and returns
Shipping
Orders ship within 1 to 2 business days and typically arrive 2 to 7 business days after dispatch. Tracking is sent by email as soon as the carrier scans the parcel.
We currently ship to addresses in the United States only.
Returns
Unused items in their original packaging can be returned within 30 days of delivery. Contact us with your order number and we will send return instructions.
If an item arrives damaged or is not what you ordered, tell us within 7 days and we will replace it or refund you, including return shipping.
Need a hand?
Email support@team.insanehome.com with your order number and we will sort it out.