Shipping and returns

Shipping

Orders ship within 1 to 2 business days and typically arrive 2 to 7 business days after dispatch. Tracking is sent by email as soon as the carrier scans the parcel.

We currently ship to addresses in the United States only.

Returns

Returns are handled online, start to finish. Open your order, choose Start a return, and you get the answer on the spot; no emails, no waiting.

If an item arrives damaged, wrong or incomplete, you never send it back: choose a refund or a free replacement and it is issued immediately.

Changed your mind? Unused items in their original packaging can go back within 30 days of delivery; the refund is issued the day the return is checked in.

Start a return See your orders

Need a hand?

Everything above happens on the site. If something else comes up, email support@team.insanehome.com and a person will reply.